Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping. Works fine. Also, the store quickly answers questions. About the replacement of the battery, he replied:. No need to charge, just open the back cover of the remote controller and replace the battery.
It's okay. The blue ace to the redmy 7A connected instantly... the tripod is strong... the button works.
Looks good, quality.
Tripod cool!!! Recommend. Delivery took about 3 weeks. Thank you store. Highly recommend
The product corresponds to the description, everything is fine, delivery in 30 days
Замечательное изделие. Качественное. Все работает. Смартфон держит крепко. На выбросе - длина больше 1м.
The store sent the goods on the fourth day, after payment. ordered three goods from this seller he sent all together. very happy, product quality, fits the description. everything is fine, I recommend!
I am very pleased, the order was delivered to Israel in less than three weeks. The quality is excellent. I recommend all this store.
The parcel came to the Republic of Komi for 3,5 weeks. Fast shipment. It's all well packed. Everything works. Many thanks to the store!
Perfect, fits what I need
Everything is super! As always. thank you
The price is slightly overstated in relation to quality. I seriously do not recommend loading. Quality is average. You can buy.
The box is a little crumpled. But the tripod itself is super, the battery for Bluetooth buttons are included, with the phone legit without problems. No Lufts
I love the material and the shipping was fast!
Delivery fast, self-stick works fine, to pair with a smartphone for all about everything took 5 minutes. The parcel came in a commodity form, I recommend the store.
Took the reviews. connected device without problems, the button works. made qualitatively, no complaints. I can recommend. Thank you store!
Everything works, delivered quickly. The packing is crumpled, but the device itself did not suffer. And yet did not understand how to change batteries on the remote