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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
We're always there for you
The goods reached Kaliningrad in a month. Track tracked all the way. The packing is excellent, not damaged. Fit perfectly. Quality worthy.
Price, quality and size correspond. Thank you.
Awesome sneakers!!! Soft, comfortable. For 43 Russian size ordered 11,5. Sit perfectly. I ordered another pair right away.
Satisfied with the order!
Came quickly, the quality is very good, everything is smooth and clean. On the foot of 27,5 cm on the insole just, above the heel a little presses, I think a little carried out. In general, satisfied, you can recommend, thank you!
Super sneakers, on the female wide not full leg, 26 cm foot length sat just, can a little freely, but I love it so much. Quality at height, very neat sewing, fabric everywhere and outside and inside, no synthetic at all, except the outsole, of course. At all
Stop 27 cm, ordered 44 by 0,5 cm. Free in principle is comfortable, who likes to order in the butt for a size smaller than 43
Good slippers, at 39 Ross took 8, the leg is slightly free, could take 0.5 size smaller
Excellent sneakers, comfortable enough, light, the size of the tyutelka in tyutelku. My 43 took 10,5. Without a sock is quite comfortable, the usual only on the pants can be worn, and I do not like the tracks...
Received the goods in 3 weeks. The sneakers are great. One minus, on my foot, narrow. I think they're wearing. After the first rain, will be on the leg. The stop is deformed. If there's no problem with that, take it without thinking. The store is sociable, gives the right advice. Recommended this size to me. He sent him a photo of his foot, warned that they could be narrow. Gave advice for a bigger size. Warning that if not suitable, you can make a refund. They approached me, but they're really narrow. I think it's different. The quality is excellent. I suggest you.
Correspond to the description. Suitable for a wide leg. Do not take "with a margin", will be great
Good quality but the size is small, it says 45, the size is actually 43!
Мужу очень сильно понравились. На 26,5 и широкую ногу подошли отлично!!! Очень аккуратно смотрятся! Качество на высоте, не единого следа клея!!! Рекомендую однозначно!!!
Beautiful. My exact size. I'm ordering the black as soon as possible. Took a risk with it though, but it turned out fine.