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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
We're always there for you
Fast delivery and well packed.
Ordered on 03 June 2020. Despatched on 05 June 2020. Received on 22 June 2020 in Singapore. Item is small and cute! Thank you.
So small but enough to grind pills for my dog. No defect.
Happened in 19 days to UK. Well packed in bubble wrap. Wybralem small 60mm because such me enough. Inside surface is rough, exterior traditionally gladka.
The size is satisfied, in general a good product, there is a small spot.
Very good mortar. Small and comfortable.
Excellent product, relatively fast shipping. I'm very satisfied!!
I ordered the smallest one, it's beautiful! Very good quality!
Very small and easy to use. Used grinding forage for baby guppies. They loved it.
I read the size description wrong and was surprised at how small it was when I got it. Don't know if I will be using it in my kitchen because of this but it'll be a nice decor item.
Well, what to say... A little I'm with this purchase, Che did not pay attention to the size. And the thing is really very similar. But in principle, it corresponds to its description and with delivery of problems was not, with the store did not have to communicate.
really cute and small like what I wanted but sadly the inside isn't glazed and I was not aware of it, since its porous it won't be useful for me but I'll still keep it cause it's cute
Cool foot, less than I certainly thought, but the sizes are indicated and especially I do not need any more. Outside and a little inside there is a film, in the center and the edge of the baking it is not. In general, a good foot :)
Delivered on time. The description is consistent.
Too cute and well protected just the fact that the tip and the inside of the bowl is rough is unexpected I expected a whole smoothing finish