Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered on May 31, received on June 13. The bag is good, it came quickly, there is not a big smell. True, I expected that it will be more)
Very pretty handbag. Beautiful color. Double pouch. Attached strap, wish that no included also Belt in form chain but you can always with other translate so it no problem. Recommend buying.
The bag received, delivery in RB 1,5 months. The bag is just super. As in the picture. Packaging is perfect, earrings as a gift. 10 out of 10 recommend!!!!!!!
Very beautiful and stylish handbag. There's a little smell. Delivery in 24 days in the Nizhny Novgorod region. The seams are even, 2 departments. As a gift, the store put cute pouches.
The bag of coffee I received in excellent condition, without reproach. Weird. Sewn neatly, the edges are smooth, symmetrical, without breaks-well packed. The smell was present-a couple of days later the socks almost blew out. Has one compartment and internal pockets, the strap is of course replaceable. Spraying like suede, Nice, a little color Bordeaux, looks decent. Pumpkin earrings as a gift. Delivery is as fast as possible on my memory-in SPB 14.04-28.04 like :) There is one but, the bag has a pair of damtionally strong fasteners on the magnet, because of the constant friction they are characteristic to break, leaving after the hole. One of them (4 photos) glued with paint tape for inappropriateness. Just sharing experience, no more))
The bag is excellent just very satisfied with the purchase. Quality at the height. Took for 1000 with a little. The color of the sea wave is dark. Fast shipping and shipping. Everything is very nice. Pusets were put as a gift. Girls take will not regret. There's no Corman in the back. There's a little smell I think it's a little bit to get out. I recommend this store.
Wonderful Bag) the quality is excellent, the girl is very satisfied. Recommend)
Beautiful. The color is slightly greener than in the photo. Like Green, not cold turquoise. As a gift earrings put
Delivery to St. Petersburg 35 days during the pandemic, a good enough indicator) the bag came in a pollen, A little bit of a bulging angle, but I think that will straighten out more. Color as in the description, the size is suitable for evening summer walks. As a gift put cute earrings.