We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
We're always there for you
Worry-free shopping
Товар получила.Спасибо большое,я очень довольна.Товар хорошего качества, складывается, вместительный, без запаха.Рекомендую товар и магазин.
Perfect.
The sieve is good, comfortable. I write the second time for my friend, saw it from me and she wanted it. Comes true in a simple thin package, but twice came without damage. store and goods recommend. thank you.
Very long delivery. Even opened a dispute, but the goods still came. The quality is good. The size is smaller than expected. Very comfortable thing.
Good item
Long ago wanted such a colander but everything was expensive and found for 184 rubles! It is small, to the touch pleasant, neat and in color suits me! The package went to St. Petersburg for about a month. I am very satisfied with the purchase, store Thank you!
I went the goods for a very long time, by March 8 did not have time. As described, there is a slight smell, I hope after washing will disappear
Excellent product, I agreed to the description provided by the store. I recommend it
Very good quality, no smell, satisfied, advise
Order according to the description, thank the store.
Dokladny product description Little was need wait good plastic
Recommend takes little space in cabinet
Good, comfortable friend. the description corresponds, made of quality. for the kitchen what is necessary, folded and removed. the goods and store recommend. thank you.
Perfecto, un pelin pequeño
The goods came quickly, which pleased. Drushlak foldable, takes up little space. The bottom is stable. How long it will last, will show time