Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bag is very nice! the leather is soft but not floppy. The handles and strap look very good. There are multiple organizing pockets. The zippers all work well. It is a VERY attractive bag! I really appreciate it.
Excellent quality. Fast delivery. Everyone is happy.
super produit comme les photo
not real leather, more like faux leather
The order came quickly to Samara in just 20 days. Bag Super! Seams are all neat, sewn well. No foreign smell. And another nice gift headphones (the son is very pleased). Thank you! Seller recommend!
Excellent product, the inner lining looks like a fragile material but so far it holds well. The exterior quality very good, the size is very good and the finishes are fine. I recommend it
shipping time not normally long. product: solid, neatly packaged and as described.
excellent quality and speedy delivery
Duge Garna, yakysna for his purse handbag. Chloe at the grip. The good spirit is packed, not the pom'yata has come, the serious Bulo, the bag itself is in a bag-pack and a multiple package and a navel.
The product came the same as in the description. To the touch of the skin, not dermantin. But the function plus to the apartment was in fact to the post office in Moscow, and you want to the apartment, pay 100 p. The postman!! So at least Plus or not. You will be in the office, or pay again and bring.
The goods is great, arrived on time
very nice. super store
The bag is excellent, only a small smell
Fantastic product! Decent and genuine leather. Well packed!
perfetto, grazie venditore
Very good quality. I am very happy!
The bag is quality, soft, comfortable, the description corresponds. Fast shipping. I bought my husband as a gift, I was satisfied
The quality is normal, the smell is not very good yet. I bought enough new bags, I did not feel this before. A little bit of a runner.
Very happy, it is practical, pretty I recommend
Beautiful product! Fine bargain price
Nice quality, satisfied
High quality product, good service store
Great product and quality considering the price
Quality bag, good accessories, soft handles, comfortable pockets, looks expensive, fast delivery. Of the minuses, there is no loop for the pen and a weak magnet on the outer pocket, there is a smell, but quickly weathered.
The bag is very fast, I ordered my husband as a gift, I was afraid that it will take a long time to go, like all now, but no, it came instantly, no more than two weeks
Супер быстрая доставка - 11 дней в Израиль. Сумка супер! Спасибо продавцу
It came very well and within the specified time frame