We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
We're always there for you
Worry-free shopping
Came in about 2 weeks to Europe. They feel pretty comfortable and the finish is good too. The sole can be pressed in a bit but gives OK support. No idea on durability as time goes on, but it's a cheap shoe so expectations should match that. Not bad at all for a cheap casual sneaker, happy with the purchase.
Delivery in SPB month, conform to the description and size chart, the only one without spoon to dress is not convenient, sit on the leg tight, store and the goods recommend.
Delivery month. Packaging package in a bag, inside sneakers blown bags. Everything is whole, the goods correspond to the description. Sneakers are good, light, good insole, summer, there is a light smell of China. In my 43-44 took 10,5, approached. All norms.
Size sent more by 1 cm :(
Wonderful!! Lungs!! The store is very responsible, advised to choose the size!! Fast shipping!! Thank you very much to the seller for a good product!!! Highly recommend!!!5++++
Good Day to all! Ordered 09.05.20, came 02.06.20. Sneakers are beautiful. Light, the color corresponds to the photo of the store. Wonderful were packed. I will add to the size) I recommend the seller! With the seller did not communicate, did not track-as useless)
Мягкие, удобные. Брал размер в размер. Минусы - На левом подошва в районе мыска не полностью проклеена - видно на фото. Скорее всего единичный брак.
Тапки нормуль, гоняю уже неделю. Легкие, удобные, ну и цена! Думаю бате ещё заказать. Если на сезон хватит, совсем хорошо!
Good product are satisfied
It's fast, season לתיאור, recommend very, it already buying שניה S-type shoes כאלה.
Nice croses. They came right up. I took the size table. Well sit and with socks and without
Sneakers husband appreciated, says that they are comfortable. We came to Peter in 17 days. Sewn ocuratno. Glue does not stick out anywhere. The store and I recommend it.
Delivery to Petrozavodsk 19 days from the date of order. It came in a normal package. Grandchildren are sweet with air. Thats good. It looks good. The size approached perfectly. I wear 42. Thank you. Recommend.
Cute sneaker both in blue as black ordered. Dutch 44 is size 11 and fits perfectly.
Lovely sneakers. Very light, the size of the claimed corresponds, the color is very beautiful, fully corresponds to the photo. Before Novokuznetsk came in 3 weeks, the goods were tracked. I highly recommend: the quality is excellent, there is no smell.
It's fast, shoes comfort and beautiful, recommend very.
The goods reached Kaliningrad in a month. Track tracked all the way. The packing is excellent, not damaged. Fit perfectly. Quality worthy.
They are perfect. Size 39=7 for the Netherlands. Good shoes for the money.
Easy comfortable. The size came. Recommend it.
Sneakers came quite quickly. Track tracked. Inside were inserted air bags or what is it called (see photo). the form did not crumple at all. I took 8,5 size for the usual 41. My husband came up perfectly. Usually we take him eu41.