Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At 43R came up perfectly. My husband is happy. Recommend.
The crosses came into me like family! I am very glad, they are more beautiful than in the photo, comfortable very, breathable, beautiful! The store helped pick up clearly. Rubber sole, mesh top like. Very pleased! Thank you!
Sneakers Super! Cool! After fitting, I will not
Stylish light, quickly came to Nizhnekamsk, store good
Very comfortable shoes. took size to size according to the table, perfect fit. Seller recommend, good.
Excellent crosses, test drive passed. sit very comfortable, took on the table, fit perfectly. at least the leg is comfortable and comfortable, the leg due to "ventilation" breathes. The goods and store recommend
Friends, all good days! Bought the product at random, although with shoes I never did!! First time, it was a little scary .. Took into account errors in the size of China and Europe .. These sneakers were purchased for the purpose of fishing, and use in water, since there is not always a need to wear boots. The price is not small enough .. Overall got sneakers, dressed ..... And they turned out to be like Ruz in the size of the leg. I have clearly 43!!! No less. The sensations are quite pleasant, sewn interesting, the description is clear on the site, it is nice that there is such a color scheme to choose from. Sole with good, deep protector. The insole is very soft and in the hole. Inside the sneakers are sewn on the edges. My opinion is the product of norms! But, for the purpose of convenience and given the difference in size, I advise to take on the floor of the size more, I'm afraid that they will rub corns, although... Practical application will show. The goods store sent promptly, about a month was delivery.
Compliant product, flexible and very light
Excellent sneakers, the size grid of the store coincides, do not malomerit.
Ordered 12. 05.20 in Voronezh received 03.06.20 as promised by the store, thank you wear 40 it and ordered but instead of 7 it is 25 cm stop, ordered 8 this 25.5 cm crown with the size of them everything is fine, not wide I really liked, sole rubber but still light. Thanks seller