Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm happy with the order for all 100! Delivery to Japan is quite fast, less than two weeks! After I ordered, I was very worried, because it's big, but he was delighted. In life, more beautiful than in the photo, the Stones shine beautifully and everything is in place. In the photo you can not notice all the details, but the pendant itself is so colorful!
Well, look at his luck.
Everything corresponds to the description, I received my order in time. Chloro packed. The whole thing. I'm very happy.
В реальности лучше, чем в описании. Очень красивая подвеска.
Pendant maravilhosooo, worth buying, perfect!!! Arrived super fast!! Thank you!!
It's perfection Ahead of time It came like the description Thank you
Absolutely beautiful and arrived within 2 weeks to Canada!
Very good quality. Shipping took only 12 days to Germany. Really good store.
As always beautifully on the photos, thanks +++++
Very nice locket
Estou muito feliz com a compra. É uma peça muito bonita. Mais do que eu poderia imaginar. Apesar de ser grande, possui detalhes minuciosos com muita beleza. Isso sem falar do frete rapidíssimo, em 15 dias recebi em casa, apesar da greve dos Correios no Brasil. Com certeza esta loja estará em as minhas prediletas. Já estou escolhendo outras peças.
es precioso y un poco mas grande de lo que yo pensaba,un talisman que espero me traiga mucha suerte,el envio muy rapido gracias.
кулон шикарный!!! тяжеленький, на фото не показывает всей красоты)) я очень довольна! стоит проба S925,позолота немного сзади поцарапана,не критично превосходный подарок!!! буду ещё заказывать продавца рекомендую доставка в Украину три недели
Very pretty and very big !!! A bit heavy. Overall is nice.
I love it. It looks beautiful. The colors are also beautiful.
Super, serdecznie polecam, piękne wykonanie,dostawa do Polski 2 tygodnie.Dziękuję i polecam wszystkim
Заказывала 2 амулета: золотой и серебристый. Первый пришел безупречный, очень красивый. Серебристый пришел поцарапанный и с желтой некрасивой вставкой. Продавец сразу же выслал замену.