Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quick delivery! Quality is good. I ordered this item on 18-May and receive on 29-May in Japan.
Thank you
It came fast. The quality is not bad. My 15 months ordered for 18 months, a little big. It'll be good by summer.
Zamówiłam for one year old, fit for 6 months. Sukieneczka adorable but material 100% polyester. Shipment quickly dotarła.
Product really cute
The dress fabric is a little malilla and a little narrow for me baby, but it's very cool for summer. The bra is a cute one
A good summer easy platisko! But Panama is suitable for a more adult child!
Bellisimo
Priyshov order for 18 days in Brussels. Platta was like garnom Yakushi fabric. 3 The store did not spill. Nakagato's chapel bigger on 6-7 rochkіv. No smell! Rosmir in the photo 6 m
It's cute, just so much the bow (it's smaller) the dress like the hat (does not come with it) differ from the image shown by the store. But out of it, all right. The fabric is very soft. Fast shipping, 2 weeks approximately to Arizona, US. Thank you!
It's accurate. I love it. The size is small to my daughter I think it will fit very fair and she is 5 months old.
Dress is too big, panties cover the diaper, inside the sundress HB lining, the seams are not even, but in general a cute outfit ....
goods
Dress very pretty. Material however artificial. 100% polyester. I hope you will przewiewny summer.
The dress is very cute, but I was sent the wrong size, ordered 24 months, came 2(. Summer will be small. Delivery to Almaty somewhere 1,5 months
Very nice, I asked for size 6 months, it's a little fair and she's 4 months old. But it's super nice
The product corresponds to the description. The true hat is very large for the child of 1-1,5 years. The fabric is good, the quality is too.
Cute
Hat falls very spacious, further an insanely cool dress
It's like the description. I bought it for growth until I was dorosley, but the hat seems great for the baby. Went to Ulyanovsk about a month, otherwise satisfied with the purchase, the store recommend
The kit corresponds to the description. Quality decent) recommend to buy.
The hat is quite large comparing to the dress’s size so i won’t be able to let my baby wear them together ( dress is 8 months and hat is for two years old maybe) but they look nice and as the picture
Cute dress, but size need to take bigger. My daughter 4 months, ordered dress for 12 months and is OK.
Corresponds to the description. Very beautiful costume. Thank you store!
Quality is good! Advise!