Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice handbag. Well packed, inside the package with air, so as not to crumble. There is a slight bruising at the bottom of the transport. With the store did not communicate
It was 1,5 months before Yekaterinburg. Very nice, then what I wanted))
I liked the bag, the order was delivered from the Mail home, it's nice. If I do not like it in the sock, I will add a review. At the moment only positive emotions, I want to rather walk)))
Delivery over a month. Goodly. Choc MoglA by BYC little wieksza. Phone, glasses, potflel, keys and Juz pelna
There are no complaints about delivery. The bag came quite quickly (less than a month to perm). Looks cute, and the price is not great. But there is one thing: when the bag was packed the inner space at the bottom was not filled. As a result, it was deformed (in the photo it is clearly visible). I will try to fix this defect, until, only, I do not know how. And there was also a problem with opening the Castle, but I figured out for those who will have such a problem-the last photo.
I liked the bag, the delivery is fast. I 've been wearing it for a month, it's okay.
The bag and color fully correspond to the description. Packed well, inside lie a package with air to preserve the shape. But the bottom of the bag was all the same deformed (can be seen in the photo). I think he will. Quality is good. In some places you can see the threads, but it's not critical. I think the accessories will quickly climb from gilding. For such a price I definitely recommend.
The handbag is not big, it came a little pleasant at the bottom. In general, good, for summer is excellent
The goods came in 2 weeks!)) the bag is very good, sewn qualitatively, the straps are dense, adjustable. The bag is small, but, roomy. Packing is reliable, inside the store put the air cushion to prevent deformation.