Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fabric מצויין part took a little time but really satisfied thank you to the store
The fabric is very soft, folded was neatly in the bag, no smell especially
He was very late but he arrived in good condition .... Not افتحه after
The elastic material on the collar makes it easier to wear.
Very good quality I love and thank you to the store
Subject to product description
Soft, beautiful, very pleasant to the touch, baby that you need
Everything came very quickly and the quality is super, they are small in size
Very sweet, just like the Picture.. I recommend. Thank you Sellers
Same as in photo good fabric and perfect size for age
Conforms to the description. It seemed a hundred after washing a little downhill
I liked the quality, the size approached. Came in two weeks.
Very happy with the quality I love! I took 12M for boy of 6 months (8,5kg) it will do the trick for this summer. High quality soft fabric and pretty buttons
Very good, quality bodiki, took a year, approached! Seller recommend!
Komsin is really cool, just like the photo, the quality is good. Size 12 M came, we are now 9 months. Recommend!!! It was exactly a month.
I arrive faster than I expected and the one I had asked for
Great Sandpiper! Cotton neat. Thank you!
White size 59, yellow 66. After washing, do not dye, the shape is not changed.
Good quality, very fast shipping ! Thank you
The suit is wonderful, thin pleasant cotton. But little. Took the size of the growth of 9 m (I did not know how quickly the parcel will reach), I have a double of 3,5 months-one little bit for growth (well, maybe for a month-two, another I'm afraid and for a month is not enough). But I took for the summer, and the price is good so I'm happy