Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of S4kart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://s4kart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is classic. the skin is soft. the color as I wanted. thanks to the store the goods came earlier.
Product description is absolutely accurate, sewing neat, but... Sewn from cheap materials. With intense wear quickly breaks, but for the 5 or 10 bag in the wardrobe will be useful. Large enough, the appearance is quite decent, but in the store I would hardly have bought it. The courteous store sent it as soon as I read my message. The bag arrived in Krasnodar in about 2- 3 weeks.
On April 25, I placed an order, I received it in Khabarovsk on June 6. Everything is OK, for such money is quite good quality.
The goods are satisfied. Everything is super, the quality is delicious, stitched perfectly. The material is worthy of price. As a gift put rubber.
The bag is cool, does not look expensive, but the strap is very short for me I have lush shapes I replaced with my belt. I think the skinny girl strap will be good, but it's who wears it. A bag worthy of that price, I might even order my mom if I find another strap. I recommend an honest store.
Normal messenger, according to the description, there were no flaws, the store put a rubber band and a thank you note as a gift)
Great handbag, sewn neatly, does not smell. The size is good, not glue. I'm happy to recommend. She came fast, tracked.
The bag got! After placing the order the bag was on the way 8 days, the track number is tracked! The bag is chic, sewn neatly, metal zipper! The lightning movement is great. Bag wife liked very much! This bag in our store is worth two thousand rubles. So that advises to buy!!!
Good quality, the size is also good, all as in the description, went exactly a month, tracked. Let's see how it will be worn, the color exactly as I wanted, thank you very much to the store.
Handbag cool! Small, but roomy. Many pockets, in T. H. And small inner with a zipper. came until the end of the warranty, as a gift, the store put a rubber band, for which he thanks!